Frequently Asked Questions

In this case, Plaintiffs challenge the Nationals’ “Millennial” and “Young Professional” Discount, in which the Nationals offered a ticket discount of up to 30% plus a ticket credit of $5 to $15 per ticket on certain regular season tickets to fans who were 21 to 39 years old at the time of purchase.

The Discount was in place between March 29, 2023 and March 28, 2024. The Nationals have not offered the Discount since March 28, 2024. Plaintiffs allege that the Discount violated the D.C. Human Rights Act’s provisions that prohibit age discrimination in public accommodations and the D.C. Consumer Protection Procedures Act. Defendant denies all the claims in the Complaint and denies any and all liability or wrongdoing with respect to the allegations made in the Complaint.

Known Class Members made at least one Covered Ticket Purchase, where the purchaser suffered Actual Damages due to not having access to the “Millennial” or “Young Professional” discount with respect to their purchase; and where the purchaser would have been eligible for the Discount with respect to their purchase but for their age. Known Class Members were 40 years old or older at the time of purchase.

Potential Class Members are those people who made at least one Covered Ticket Purchase, where the purchaser suffered Actual Damages due to not having access to the “Millennial” or “Young Professional” discount with respect to their purchase; and where the purchaser would have been eligible for the Discount with respect to their purchase but for their age. The Parties have been unable to confirm that they were 40 years old or older at the time of the purchase, and therefore do not know if they are a Settlement Class Member.

A “Covered Ticket Purchase” means a purchase of (1) a single-game ticket to a Nationals home baseball game during the 2023 or 2024 Major League Baseball regular season; (2) made directly from the Nationals on the Nationals or MLB.com websites, by phone, or at the Nationals’ box office; (3) from March 29, 2023 through March 28, 2024; (4) by a purchaser whose age was 40 or older at the time of the ticket purchase; (5) by a purchaser whose Actual Damages were greater than zero; and (6) where such ticket purchase would have been eligible for the Discount had the purchaser been under age 40 at the time of the ticket purchase.

Season ticket purchases are not included in this Settlement. Only single ticket purchases are included in this Settlement.

Settlement Class Members will receive a Ticket Credit or cash payment.

Potential Class Members must file a Claim Form to identify themselves as Settlement Class Member to receive a Ticket Credit or cash payment.

Known Class Members will automatically receive a Ticket Credit unless they file a Claim Form to receive a cash payment.

The amount of the Ticket Credit will be the greater of $18 or two (2) times the “Actual Damages” for each “Covered Ticket Purchase”. Actual Damages” means the difference between (1) the price you paid in connection with a Covered Ticket Purchase less any spending credit received in connection with such Covered Ticket Purchase and (2) the price that you would have paid in connection with such Covered Ticket Purchase had you received the Discount, less any spending credit you would have received in connection with such Covered Ticket Purchase had you received the Discount.

If you elect to receive a cash payment instead of a Ticket Credit, the amount of the cash payment will be 62.2% of the Actual Damages.

Potential Class Members must submit a valid Claim Form to identify themselves as a Settlement Class Member. Known Class Members do not have to do anything, but they must submit a valid Claim From to select a cash payment. The claims deadline for Potential Class Members is December 12, 2025.

Submit the Claim Form online here using the Claim number and PIN found in the email we sent you or notice you received in the mail.

You can also download a blank claim form here and send it by mail to the Settlement Administrator.

All Claim Forms will be reviewed by the Settlement Administrator for completeness and plausibility. Additional information may be requested from any claimant, including substantiation of age. If the required information is not provided in the time required, the claim will be considered invalid and will not be paid.

You can update your address by email at NatsDiscountTicketSettlement@noticeadministrator.com

You can also update your address when you submit an online claim form. If your address changes after you submit your claim form, you must write to the Settlement Administrator by email at NatsDiscountTicketSettlement@noticeadministrator.com or at this address,  providing your name, claim number, old address, and new address.

Snyder v Washington Nationals
c/o Analytics Consulting LLC
P.O. Box 2002
Chanhassen, MN, 55317-2002

If you still have questions, you may call the Settlement Administrator toll-free at 888-638-1677, or email the Settlement Administrator at NatsDiscountTicketSettlement@noticeadministrator.com.

More details are in a Settlement Agreement.  You can get a copy of the Settlement Agreement here.  You can also write with questions to:

Snyder v Washington Nationals
c/o Analytics Consulting LLC
P.O. Box 2002
Chanhassen, MN, 55317-2002